Returns & Exchanges

At APPARATUS, we want you to be completely satisfied with your home furnishings and decor. If a piece does not meet your expectations, we offer a 30-day return window for items in their original, unassembled condition.

1

Initiate Your Request

Log into your account portal and select the specific order to generate a Return Merchandise Authorization (RMA) number.

2

Prepare the Package

Carefully repack your items in their original protective packaging, ensuring all hardware and assembly instructions are included to avoid restocking fees.

3

Ship to Warehouse

Affix the provided prepaid shipping label to the exterior of the box and drop it off at any authorized carrier location.

4

Inspection and Refund

Once our quality control team inspects the returned furniture, your refund will be processed back to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing